Privacy Policy

Who we are

Based out of Shelton, Connecticut, USA, Alden HD Event Solutions, LLC d.b.a. Alden Image (“Alden”) is an in-person and virtual event productions company that also specializes in UX/UI design research.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to an Alden website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Alden users contact forms as a simplified email application. When you submit private data via a contact form, Alden websites email this private data to an authorized Alden recipient using our email system.

Cookies

If you post content or leave a comment on our site you accept Alden’s use of and storage of cookies, which Alden uses to enhance your user experience and is sometimes required for use of certain online websites. These cookies will last for no longer than one year.

If you have an account and you log in to an Alden website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and preferences. Login cookies last for up to 30-days, and preferences cookies last for up to a year. If you log out of your account, the login cookies will be removed.

If you edit or post content, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the content you just edited or posted. It expires within 30-days.

Embedded content from other websites

Content on Alden websites may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Please email us if you have questions about embedded content from other websites at: info@aldenimage.com.

Analytics

Alden does not share private data analytics with anyone other than the source or owner (our clients) of the data.

Who we share your data with

Alden never shares your data with anyone other than the source or owner (our clients) of the data.

How long we retain your data

Alden purges all private data from online access within 30-days from collection, unless the owner of the private data requests that Alden store it for a longer period of time on a project-by-project basis.

What rights you have over your data

We only store private data from clients or prospective clients. Of the minimal private data that Alden might store, you have complete control over your data. To make a request to purge your private data that Alden is storing, please email us at: info@aldenimage.com.

Where we send your data

Alden never shares your data with anyone other than the source or owner (our clients) of the data.

How we protect your data and what data breach procedures we have in place

Alden has industry standard cyber-security measures in place as well as thorough data breach protocols. Furthermore, Alden mitigates data breach risk with the following risk-management approach:

  1. Data Isolation: Each project for each client is hosted on an independent server, so if a data breach did occur, it could be limited to the compromised project server’s data only.
  2. Encryption: All user data is encrypted before being stored, making exploitation of compromised data less likely.
  3. Ephemeral: Data is purged from online access within 30-days of last use, reducing efficacy of some scanning or brute-force attack vectors.

In an effort to minimize the exposure of procedures to attack vector research, Alden does not publish all of our data breach protocols. If you need further information or have questions, please contact us at info@aldenimage.com.

What third parties we receive data from

Alden does not receive or collect user data from any external or third-parties without the prior approval of each client and on a project-by-project basis.

What automated decision making and/or profiling we do with user data

Alden does not do any automated decision making and/or profiling of user data without the prior approval of each client and on a project-by-project basis.

Your contact information

Alden HD Event Solutions, LLC
1 Enterprise Drive, Suite 212
Shelton, CT 06484

www.AldenImage.com

info@aldenimage.com

Additional information

Alden protects all personal data provided by clients, customers, event participants, or online users with the following 3-part approach:

  1. Minimize Exposure: First and foremost, Alden minimizes any private or personally identifiable information that we process or store, reducing exposure. And Alden never stores personal financial information. And finally, the generally small amount of personal and/or confidential data that Alden might handle is purged from online access within 30-days of use, if not sooner.
  2. Data Security: Alden provides thorough cyber-security for the collection, transmission, and storage of personal and/or confidential data including, but not limited to: TLS/SSL encrypted transitions, username and password/code access controls, and extensive logging.
  3. Infrastructure: Alden only utilizes security-certified Azure cloud infrastructures and related tools and avoids using higher perceived risk platforms such as popular collaborative or file-sharing cloud providers.